Current Madison College employees must apply to the internal career site by logging into Workday

Job Posting Date:

October 10, 2025

Application Deadline:

Salary Information:

$22.51-$26.30

For current employees, pay may not be restricted to the posted range and will be set in accordance with the Madison College Compensation Manual guidelines for internal salary placement.

Department:

Financial Aid Advising and Outreach

Job Description:

Madison College is hiring a full time Financial Aid Advisor to support the Financial Aid Office’s Second Chance Pell Program.  The Second Chance Pell program provides students serving in a state penal institution the opportunity, under certain conditions, to receive federal Pell Grant funding for tuition, fees, and books/supplies under a U.S. Department of Education Experimental Site Initiative.  This position answers questions about Madison College and its financial aid eligibility and processes; FAFSA completion; verification and student loan default resolution.  In addition, it provides services to students regarding their account, admissions status and utilizes various technologies to schedule appointments between the student and appropriate staff at Madison College, as well as external service providers. The role will gather data and submit monthly and yearly reports.

This position reports to the Financial Aid manager and works in partnership with Madison College’s Prison Education Program.

Madison College believes every team member brings unique perspectives and experiences that enhance our ability to understand and engage with the world, tackle challenges, and develop innovative solutions.

Position Details:

Schedule: This is a full-time, hourly position at the Madison College Truax campus with general office hours of 8:00am to 4:30pm M-F.  Currently this position works three days in office at the Truax campus and two days remote (subject to change per college policy). This position requires some travel and overnights. Mileage reimbursement is available.

Benefits: Madison College offers an excellent benefit package including health/vision/dental/life insurance options and participation in the Wisconsin Retirement System (WRS).

Deadline: This position will be opened until filled, with a first review date of October 27, 2025, at 11:59pm.  After this date, the position may close without notice.

Required Documents (2): Failure to include these documents by the first consideration date will result in the disqualification of your application.

• Resume

• Cover Letter

Accountabilities:

• Assists Second Chance Pell students with financial aid applications by reviewing and resolving financial data to ensure eligibility and access to funding.

• Facilitates financial aid coordination for the Second Chance Pell program by maintaining accurate documentation, sharing timely updates with institutional partners and providing reports to financial aid leadership.

• Ensures compliance and timely distribution of financial aid by collecting, reviewing and processing financial aid applications and verification documents from Second Chance Pell sites.

• Provides comprehensive financial aid advising on campus by guiding students through eligibility requirements, managing financial aid lifecycles and proactively addressing financial barriers to support student success.

• Contributes to an inclusive, equitable and supportive environment where everyone at the institution feels valued, respected and empowered to reach their full potential.

Knowledge, Skills and Abilities:

• Experience with, or ability to quickly learn federal, state and institutional financial aid regulations related to the Second Chance Pell program.

• Knowledge of student support services, financial resources and best practices in higher education advising.

• Skill in data interpretation and analysis.

• Ability to manage multiple processes, meet deadlines and maintain accuracy in a fast-paced environment.

• Ability to provide effective customer service and resolve concerns.

• Skill in engaging positively with all populations and communities, contributing to a safe and inclusive learning and work environment.

• Skill in effectively and respectfully communicating with others.

Minimum Requirements:

• Associate degree or equivalent work experience

• 0-2+ years of relevant work experience

• Ability to travel and work in prisons across the state of Wisconsin about 50% of the time. The ability for overnight travel 2-5 nights per month. (Mileage reimbursement provided)

• Cannot be defaulted on federal student loans. Upon hire, must submit and pass an annual background check performed by Department of Corrections.

Madison College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

If you are experiencing application issues, please contact us at the Talent Acquisition email Talent@madisoncollege.edu or HR hotline (608) 246-6900.

To ensure that emails from us regarding your application do not go to your spam folder, please add the @madisoncollege.edu domain as a safe sender in your email.

Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities.  Madison College offers degrees, diplomas, apprenticeships and certificates in Architecture & Engineering; Arts, Design & Humanities; Business; Construction, Manufacturing & Maintenance; Culinary, Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law, Protective & Human Services; Science, Math & Natural Resources; and Transportation.  Admissions criteria vary by program and are available by calling our Enrollment Office at (608) 246-6210 or (800) 322-6282 Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the college’s nondiscrimination policies: Lisa Muchka, Director, Civil Rights and Compliance, 1701 Wright Street, Madison, WI 53704 (608) 246.5221