Principal Duties and Responsibilities 

Tasks will include but not be limited to: 

• Assist in the development, implementation, and enforcement of departmental engineering policies, procedures, and programs. 

• Supervise, mentor, and evaluate engineering staff; participate in the selection, training, and professional development of personnel. 

• Oversee daily engineering operations to ensure efficient and effective service delivery across all data center systems. 

• Coordinate and manage responses to critical incidents, emergencies, or major projects as assigned. 

• Review and prepare engineering reports, budgets, and recommendations for the Chief Engineer. 

• Foster relationships with contractors, vendors, and other stakeholders to ensure high-quality service delivery. 

• Ensure compliance with all relevant local, state, and federal laws, codes, and regulations pertaining to data center operations. 

• Serve as Acting Chief Engineer when required. 

• Represent the engineering department at internal and external meetings, events, or committees. 

• Inspect physical conditions of data centers and equipment. Prepare work orders for repairs and requisitions for replacement of equipment as necessary. 

• Maintain efficient use of energy in operating each data center by using sound energy management practices. 

• Ensure the engineering team follows property accounting procedures including accurate completion of purchase orders, receiving reports, and service acknowledgments. 

• Perform and oversee tests of data center systems. Record test procedures and results and make recommendations for changes in operations. 

• Assures proper recording of equipment readings, settings, status changes, and noteworthy operating occurrences in appropriate logbooks. 

• Ensures the availability of adequate operating inventory of tools, equipment, and supplies for the engineering team. 

• Competitively bids and assists in preparation of all MEP service contracts to ensure high quality and cost-effective services. 

• Perform other related duties as assigned by the Chief Engineer. 

Supervisory Responsibilities 

• Assist Chief Engineer in directly supervising lead operating engineers and operating engineers. 

• Carries out supervisory responsibilities in accordance with CyrusOne policies and applicable laws. 

• Responsibilities include interviewing, training, and onboarding employees. 

• Planning, assigning, and directing work. 

• Appraising performance and providing constructive feedback. 

• Addressing complaints and resolving problems. 

Minimum Requirements 

Education & Experience 

• High School diploma or GED equivalent 

• Five to seven years of engineering experience in data centers or critical environments 

• Two to three years supervisory experience or experience as a Lead Engineer 

• Must possess a thorough knowledge of data center HVAC, electrical, plumbing, automation, and life safety/fire protection systems 

• Must have a thorough understanding of all data center related codes and standards 

• Must be able to professionally interact with tenants and contractors 

• Moderate knowledge of a variety of manual trades such as carpentry, electromechanical repair, etc. 

Language Skills 

• Demonstrated verbal/written communication skills. 

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 

• Ability to read, analyze, and interpret technical procedures, or governmental regulations and codes. 

• Ability to write routine reports and correspondence. 

• Ability to speak effectively before small groups of tenants or fellow employees. 

Other Skills and Abilities 

• Ability to use drawings, specifications, shop math and various measuring or testing instruments. 

• Working knowledge or the capability of developing proficient knowledge of Microsoft Word, Microsoft Excel, Outlook and Microsoft Access. 

• Demonstration of leadership ability, presentation capabilities and organization skills. 

Preferred Requirements 

• Corrigo Experience 

• MCIM / Salesforce Experience 

• Zendesk Experience 

• Service Now Experience 

Physical Requirements 

• Walking large, campus-like settings 

• Frequent walking, climbing, bending, kneeling, lifting, stooping, and working/extending overhead, including: 

• Lifting a minimum of 50 lbs 

• Climbing stairs and navigating rooftops to access equipment 

• Using ladders up to 30 ft and working from heights 

• Ability to climb a ladder with a 300-lb weight limit 

• Must be able to work different schedules 

• Must be able to work Holidays 

• Must be able to respond to site emergencies 

Employment terms, including wages and working conditions, are governed by a collective bargaining agreement.