Company Introduction

Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration. Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows.

Job Description

Directs the activities of a software applications development function for software application enhancements and new products including cloud-based or internet-related computer programs. This position oversees the analysis, design, programming, debugging and modification of computer programs for commercial or end user applications, such as materials management, financial management, HRIS, mobile apps or personal applications products (e.g., spreadsheets, tax packages, personal finance programs). Analyzes and investigates applications engineering tasks and prepares design specifications, analysis and recommendations. Interacts with project managers, marketing, sales and users to define application requirements and/or necessary modifications. May also have responsibility for testing and documentation.

Roles & Responsibilities

Job        : Manager, Software Engineering

Discover the Excitement at Availity - Shaping the Future of Healthcare from Bengaluru, India! 
Welcome to Availity, where we transcend the conventional to redefine the landscape of healthcare technology. Headquartered in vibrant Jacksonville, FL, with a buzzing office right in the heart of Bengaluru, India, and a dynamic remote workforce spread across the United States, we are a global force bound by an impactful mission. 

Why Availity Excites: 

At the forefront of healthcare technology, we are not just a company; we are trailblazers reshaping the future of healthcare. Our mission? To refocus attention on what truly matters - patient care. As the primary healthcare engagement platform, we are the pulsating heartbeat of an industry that touches millions of lives. With a network of over 2 million healthcare providers connected to health plans and processing a staggering 12 billion transactions annually, our influence is on a constant and expansive rise. 

Your Journey with Us: 

Step into the realm of Availity, where innovation is not just encouraged, but celebrated. Join our energetic, dynamic, and forward-thinking team that believes in the power of ideas and the impact of every contribution. Your role will be instrumental in transforming the healthcare landscape, solving communication challenges, and creating connections that empower the premier healthcare ecosystem of the United States. 

Why Join Availity in India: 

Global Impact: Your work from Bengaluru will directly support and impact the lives of millions of US citizens Innovation Hub: Bengaluru, the tech hub of India, is where your ideas will come to life, contributing to cutting-edge solutions in healthcare technology Collaboration: Engage with a diverse and global team, fostering an environment where collaboration knows no boundaries Career Growth: Availity values your growth journey. With us, you'll find opportunities to expand your skill set and advance your career Work-Life Balance: Embrace a work culture that values work-life balance, offering flexibility and support to ensure your well-being

Mission That Matters We're not building another social media app. We're solving real problems that affect healthcare providers and patients every day. When our software works well, doctors can focus on patient care instead of fighting with technology.

Engineering Excellence Culture

• We believe in doing things right the first time
• Automated testing isn't optional-it's how we ensure quality
• Documentation is a first-class citizen, not an afterthought
• We invest in tools and processes that make engineers more effective

Growth Opportunities

• Direct exposure to US healthcare technology market and business models
• Opportunity to establish and scale a greenfield engineering organization
• Clear path to broader engineering leadership roles within Availity
• Access to cutting-edge healthcare AI and data science initiatives

As our Manager of Software Engineering in India, you will oversee 1 to 2 engineering teams. Your role will involve managing the analysis, design, programming, debugging, modification, and delivery of software for both commercial and end-user applications.

You will build relationships and provide services to meet client needs, taking responsibility for improving processes that negatively impact customer satisfaction. Additionally, you will analyze technological trends and assess their impact on the business, providing solutions to address both technology and business issues.

This position also involves supervising hiring, career development, and the day-to-day management of teams and projects.

Why This Role Matters

Healthcare technology serves as the backbone for millions of critical interactions between providers, patients, and health plans. The engineering organization delivers software that healthcare professionals depend on daily - systems that must be reliable, secure, and intuitive.

What Success Looks Like

Engineering Excellence (Measurable)

• 90%+ on-time delivery rate across all projects
• One-day onboarding for new engineers (yes, one day)
• 99.99%+ system uptime for production applications
• 80%+ automated test coverage on all critical systems

Team Performance

• Build and retain a team of engineers who are passionate about their craft
• 90%+ retention rate for high-performing team members
• Clear career progression paths with measurable skill development

Business Impact

• Deliver technology solutions that measurably improve healthcare provider efficiency
• Drive cost optimization through intelligent engineering practices
• Enable rapid iteration and innovation without compromising quality

Eligibility

Qualifications

• Bachelor’s degree in computer science or a related field of study or the equivalent in documented work experience.
• 8+ years of relevant technical and business experience in IT systems development management in a technology and/or health care environment
• 2+ years of experience managing teams and products in an Agile environment.
• Ability to establish and maintains effective working relationships with internal and external clients/vendors.
• Must have strong technical skills and should be hands-on Java /Python Programming, and front-end technologies like Angular/Vue JS/React
• Strong technical skills working with AWS Services
• Should have clear understanding on LLM,  Agentic AI and MCP Concepts .
• Has the technical capability to partner with tech leads and architects in problem-solving
• Proven understanding of the software development life cycle
• Proven understanding of web development methodologies, application design, navigation, and information architecture
• Proven understanding of data modeling, relational databases, data structures and design
• Ability to launch and deliver multiple, concurrent IT projects on time.
• Excellent written and verbal communication skills
• Experienced in working in a matrixed reporting structure.

Our Engineering Culture Fit

• Engineering discipline obsession - you believe in automated testing, documentation, and processes that enable quality at speed
• Outcome-focused thinking - you measure success by business impact, not just feature delivery
• Continuous improvement mindset - you're always looking for ways to make things work better
• Direct communication style - you give and receive feedback openly and constructively

What You'll Be Doing

• Managing teams dedicated to Availity’s platform (service provider).
• Responsible for the corporate functional relationships of all team members that report to you.
• You will be working with both internal and external teams to deliver solutions based on the proposed roadmap.
• Leading overall delivery responsibilities and proactively working to reduce roadblocks the teams may encounter.
• Following and promoting Agile practices across multiple teams
• Ensuring that the teams participate in daily stand ups, are conducting retrospectives, code reviews, etc.
• Defining and tracking team metrics
• Determining the percentage of each team’s time dedicated to new development, maintenance, etc.
• Monitoring efforts to eliminate duplicate design and promote solutions that reduce or eliminate technical debt.
• Analyzing trends in technology and assessing the impact of how the emerging technologies may impact product delivery.

Ready to Build Something That Matters?

• If you're excited about establishing world-class engineering practices in India while solving problems that directly impact healthcare, we want to meet you.
• This role is perfect for a technical leader who wants to build something from the ground up while being part of a proven, successful healthcare technology company.

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success.  As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships.  The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.