Position Overview

The Device Engineer is a highly skilled technical professional responsible for advanced device management and engineering across Windows, macOS, and mobile platforms. This role combines hands-on administration with strategic engineering to ensure secure, efficient, and reliable device operations in a fast-paced environment. The ideal candidate will possess deep expertise in MDM platforms, scripting, and enterprise-level configurations, while demonstrating flexibility for on-call and event support.

Key Responsibilities

• Device Management & Engineering
  • Administer and engineer solutions for Windows and Apple computers, iOS, and Android devices.
  • Manage and optimize JAMF and Microsoft Intune environments for endpoint compliance and security.
• Enterprise Administration
  • Perform Microsoft 365 administration, including device policies and user configurations.
  • Configure and maintain Group Policy Objects (GPOs) and Active Directory settings.
• Automation & Optimization
  • Develop and maintain scripts (PowerShell, Bash, etc.) to automate processes and improve efficiency.
• Support & Escalation
  • Serve as an escalation point for complex device issues across IT teams.
  • Provide Tier 3 support and collaborate on troubleshooting and root cause analysis.
• Project & Event Support
  • Lead or contribute to device-related projects and special initiatives.
  • Support enterprise events, including occasional weekend or off-site work.
• Compliance & Security
  • Ensure adherence to CIS benchmarks and enterprise security standards.
  • Participate in vulnerability remediation and patch management processes.

Qualifications

• Proven experience with Windows and macOS administration.
• Hands-on expertise with JAMF, Intune, and general MDM solutions.
• Strong knowledge of Microsoft 365 ecosystem and device policy management.
• Proficiency in scripting languages (PowerShell, Bash, or similar).
• Familiarity with GPOs, Active Directory, and enterprise security practices.
• Ability to work in a fast-paced environment, adapt to changing priorities, and meet deadlines.
• Willingness to be on-call and work weekends or at other sites for special events.
• Excellent communication and problem-solving skills.

Preferred Skills

• Experience with enterprise-level device lifecycle management.
• Knowledge of ITIL processes and change management.
• Familiarity with identity management and endpoint security frameworks.