Guest Services

  • Atlanta Falcons Stadium Company, LLC ("STADCO")
  • Mountain Sky Guest Ranch
  • 4mo ago
  • Full-Time
  • On-site

Role and Responsibilities 

  • Rotate through housekeeping, kids’ program, and dining room duties based on daily scheduling needs.
  • Complete weekly dishwashing shifts as assigned.
  • Assist with additional ranch operations, which may include hiking guiding, bartending, retail shop support, airport transportation, landscaping, high ropes course facilitation, or golf course duties.
  • Deliver friendly, attentive, and professional service to guests in all areas of the ranch.
  • Maintain high standards of cleanliness, organization, safety, and hospitality across all workstations.
  • Work collaboratively with fellow team members to create a seamless and memorable guest experience.
  • Adapt to a wide variety of tasks and changing priorities throughout the season.
  • Contribute to a positive, community-focused living and working environment.

Required Qualifications

  • Strong customer service orientation with a warm and friendly demeanor.
  • Ability to work hard, stay flexible, and adapt in a fast-paced, ever-changing environment.
  • Willingness to learn new tasks and rotate between multiple departments.
  • Comfortable working closely with a team and living in a communal seasonal setting.
  • Ability to lift, carry, and complete physical tasks related to housekeeping, dining service, and program support.
  • Valid driver’s license (for those involved in guest transportation).

Preferred Qualifications 

  • Previous experience in hospitality, customer service, childcare, food service, or outdoor recreation.
  • Skills or interest in areas such as guiding, bartending, ropes course facilitation, landscaping, or retail.
  • First Aid/CPR certification or willingness to obtain.