Role and Responsibilities
- Team Leadership: Recruit, train, supervise, and motivate housekeeping staff to maintain high standards of cleanliness and professionalism.
- Cleaning Oversight: Ensure all 20 guest cabins, lodge rooms, public spaces, and restaurant areas are cleaned thoroughly and maintained daily to meet or exceed brand standards.
- Quality Control: Conduct regular inspections and spot checks of rooms and public areas to maintain consistent quality and address issues proactively.
- Inventory Management: Manage housekeeping supplies, linen inventory, and equipment. Place orders and maintain stock levels to prevent shortages or overstocking.
- Scheduling: Create and manage work schedules for housekeeping staff to optimize productivity and cover all shifts, including weekends and holidays.
- Guest Interaction: Address guest requests or complaints related to housekeeping promptly and professionally to ensure guest satisfaction.
- Safety Compliance: Maintain safety standards by ensuring housekeeping staff follow all health, safety, and sanitation protocols.
- Budget Management: Assist in managing the housekeeping budget, controlling costs while maintaining quality.
- Collaboration: Work closely with the front desk, maintenance, and restaurant teams to coordinate efforts and enhance overall guest experience.
Qualifications
- Proven experience in housekeeping management, preferably in a lodge, hotel, or resort setting.
- Strong leadership and team management skills are important.
- Excellent organizational and time-management abilities.
- Attention to detail and commitment to high cleanliness standards.
- Ability to handle guest concerns with professionalism and tact.
- Basic budgeting and inventory management experience.
- Knowledge of cleaning chemicals, supplies, and safety standards - OSHA.
- Physical stamina to oversee cleaning operations and assist with tasks.
- Flexibility to work weekends, holidays, and varied shifts.
Benefits
- Competitive hourly rate DOE
- Private room in shared housing available
- Health benefits, PTO, 6% matching 401k and more
To Apply
Please send your resume and a brief cover letter outlining your relevant experience to Kayla Russum at kayla.russum@mountainsky.com.