Job Description:
About the Role
We are seeking an experienced and detail-oriented Yardi Administrator to manage and support our environment and related business systems. The ideal candidate will have a strong background in enterprise property management platforms, financial systems, and user support, with the ability to optimize workflows and ensure system integrity across the organization.
Key Responsibilities
System Administration & Configuration
- Administer Yardi Voyager, including system setup, roles, permissions, and updates
- Configure accounting and compliance-related modules
- Customize workflows, menus, and reports based on business requirements
- Support system upgrades, testing, and new module implementations
User Access & Support
- Manage user access requests in accordance with governance standards
- Provide Tier 2 support and troubleshoot system-related issues
- Deliver system guidance and user training as needed
Process Improvement
- Collaborate with stakeholders to evaluate and improve system workflows
- Recommend enhancements to improve efficiency and usability
- Support ongoing process reviews and optimization initiatives
Data Integrity & Compliance
- Perform system audits and data validation checks
- Ensure compliance with financial reporting standards
- Support integrations and validate data accuracy across systems
Documentation & Projects
- Maintain system documentation, SOPs, and job aids
- Support system upgrades and participate in cross-functional projects
Qualifications
Must-Have Skills & Experience
- 3–5+ years of experience administering enterprise property management platforms (Yardi Voyager required)
- 5+ years of accounting-related experience with strong understanding of financial system configuration and reporting structures
- Experience working within a structured support environment (e.g., FreshService or similar ticketing systems) and coordinating with third-party vendors
- Hands-on experience supporting and optimizing enterprise system environments, preferably within Yardi administration
- Familiarity with project coordination, system implementation practices, and process improvement methodologies
- ITIL knowledge is a plus
- Strong understanding of IT governance and system administration best practices
- Ability to effectively support and guide end users
Preferred Attributes
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management abilities
- Ability to manage multiple priorities in a fast-paced environment
- Detail-oriented with a focus on data accuracy and compliance
Why Join Us?
- Opportunity to work in a collaborative and technology-driven environment
- Exposure to enterprise-level systems and cross-functional initiatives
- Career growth and continuous learning opportunities
Apply today and help drive operational excellence through effective Yardi administration and system optimization.
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