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Landscape Maintenance Branch Manager

Position located in Sykesville, MD

Planted Earth is a premier residential landscape company serving Maryland, Northern Virginia and the Washington, DC Metro area. Our focus is on providing exceptional landscape maintenance and enhancement services for discerning homeowners and estates. We pride ourselves on delivering white-glove service, horticultural excellence, and the highest standards of professionalism.

Our clients expect meticulous care, proactive communication, and a landscape that looks refined in every season. We are looking for a Maintenance Branch Manager who can lead our teams to meet this level of excellence.

The Maintenance Branch Manager is responsible for the overall performance, profitability, and quality of the landscape maintenance division. This individual oversees client satisfaction, field operations, personnel management, and financial performance within their branch. The ideal candidate is a dynamic leader who combines operational efficiency, horticultural knowledge, and exceptional customer service skills to deliver high-end residential landscape experiences.

Key Responsibilities

Client & Account Management

• Build and maintain strong relationships with residential clients.

• Ensure client expectations are met through proactive communication and consistent service quality.

• Conduct regular site walks with clients and account managers to evaluate quality and identify enhancement opportunities.

• Manage renewals and assist in upselling enhancements and seasonal services.

Operational Leadership

• Oversee daily branch operations, including crew scheduling, routing, and production efficiency.

• Ensure all work is completed safely, on time, within budget, and to company standards.

• Coordinate with purchasing and logistics to ensure materials, equipment, and vehicles are properly managed.

• Conduct regular site audits for quality assurance and operational performance.

Team Management

• Lead, coach, and develop account managers, field supervisors, and crew leaders.

• Implement training programs for safety, technical skills, and customer service.

• Promote a culture of accountability, teamwork, safety, and professionalism.

• Recruit, onboard, and retain high-performing staff.

Financial Performance

• Manage branch budgets, including labor, materials, and overhead.

• Monitor branch profitability and take corrective action to achieve financial goals.

• Track and report key metrics, including labor efficiency, job costing, and client retention.

• Support pricing strategies for renewals and enhancement proposals.

Qualifications

• 7+ years of progressive leadership experience in high-end residential or commercial landscape maintenance.

• Proven track record managing crews, account managers, and client portfolios.

• Strong knowledge of horticulture, irrigation, turf management, and seasonal maintenance practices.

• Exceptional organizational and leadership skills with the ability to manage multiple priorities.

• Excellent communication and interpersonal skills suited to high-end clientele.

• Proficiency with scheduling, estimating, and CRM software (e.g., Aspire, LMN, or similar).

• Bachelor’s degree in Horticulture, Landscape Management, Business Administration, or related field preferred.

• Valid driver’s license with clean driving record.

The Perks 

• 401(k) plan with company match  

• Medical insurance  

• Dental insurance  

• Vision insurance  

• FSA/HSA  

• PerkSpot  

• Long-Term Disability and Life Insurance  

• Paid time Off  

• Tuition Reimbursement (after one year of service) 

Pay Transparency 

Mariani Enterprises LLC is committed to pay transparency and equity among all employees and provides employees with an environment where pay transparency and dialogue on compensation are allowed. Mariani Enterprises LLC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. 

Position Range:

$90,000 - $110,000