Quality Engineer
- Azenta Tianjin Ltd.
- US - Indianapolis, IN
- 6mo ago
- Full-Time
- On-site
How You’ll Add Value
The Quality Engineer will provide investigative support in the investigation and/or correction of a nonconformance which result in attaining quality goals and GxP requirements globally. Their primary responsibility lies in promptly responding to quality issues reported within the Quality Management System, swiftly resolving them to mitigate any impact on the customer. Within a team environment, they actively contribute to the development and implementation of best practices focused on nonconformance prevention. Operating mostly independently with minimal supervision, their work undergoes review at cross-functional team meetings. Alongside the extended team, they lead the management of CAPA processes, aiming to provide solutions and prevent recurrence, with the overarching objective of achieving Customer Zero defects.
What You’ll Do
Complaint Handling and Resolution: Receive, document, and investigate customer complaints promptly and thoroughly. Investigates, interviews, and documents findings in the QMS to include identification of appropriate root cause and corrective actions while satisfying established due dates and ensuring timely closure. Ensures that all nonconformities are investigated, documented, and resolved appropriately. Proposes and initiates effective corrective action(s) to eliminate root cause reoccurrence. Attends meetings as required such as in-service meetings, committee meetings, department meetings, etc. Work with internal and external stakeholders to resolve quality issues that arise as quickly and efficiently as possible to prevent compromising quality and safety standards. Monitor and update Quality Dashboard and key performance indicators. Promote the use of customer preferred techniques for continuous improvement such as 8D Problem Solving Methodology, 5 Whys etc
What You Will Bring
Required
Preferred
Your Working Conditions:
Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.
United States Base Compensation: $63,000.00 - $79,000.00The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.