Product Line Manager - Knelson
- 532 FLSmidth S.A. de C.V.
- Belo Horizonte
- 3w ago
- Full-Time
- On-site
Customer Relationship Management
Build, strengthen, and retain long-term relationships with mining customers.
Maintain strong on-site presence at customer facilities.
Act as the trusted partner and first point of contact for all account-related needs.
Business Development & Sales Growth
Identify and develop new business opportunities within existing and new accounts.
Map key stakeholders and decision-makers, ensuring strong customer engagement.
Drive account strategies to capture opportunities and expand market share.
Technical Expertise & Solutions
Present, demonstrate, and explain the features, benefits, and value of slurry pumps, hydro cyclones, and knife gate valves.
Perform technical evaluations of installed equipment and recommend upgrades, optimizations, or replacements.
Provide tailored technical solutions aligned with customer operational needs.
Commercial Execution
Prepare accurate technical and commercial proposals, including specifications, pricing, and delivery schedules.
Negotiate and close contracts ensuring customer satisfaction and business profitability.
Monitor project progress and ensure smooth execution of sales and delivery commitments.
Customer Support & Service
Provide post-sales support, including product training, troubleshooting, and service coordination.
Ensure customers receive consistent value across the full product life cycle.
Collaborate with service teams to resolve issues quickly and effectively.
Market & Industry Insights
Stay informed on market trends, competitor activities, and new technologies.
Provide customer insights to internal teams for product development and strategy.
Contribute to FLS position as an industry thought leader.
Cross-functional Collaboration
Coordinate closely with engineering, service, and supply chain teams to ensure delivery excellence.
Engage with global colleagues to share knowledge, align strategies, and deliver best-in-class solutions.
Qualifications & Experience
Degree in Mechanical, Mining, Electrical, or Production Engineering.
Minimum 5 years’ experience in sales of mining equipment - PCV, spare parts, consumables.
Strong technical knowledge of pumps, hydro cyclones, and valves.
Intermediate English proficiency; Spanish desirable.
Proven commercial and negotiation skills.
Existing relationships with mining customers.
Excellent communication and teamwork skills.
Customer-focused with proven ability to identify and close opportunities.
Commitment to safety and compliance.
Availability for national and international travel.
Behavioural Skills
Strong relationship-building and influencing abilities.
Proactive, results-oriented, and entrepreneurial mindset.
Analytical thinker with solution-focused approach.
Team player with collaborative spirit across functions and geographies.
Resilient, adaptable, and confident in dynamic environments.
What We Offer
Competitive benefits package including medical, dental, disability, life insurance, and voluntary options.
Access to a Flexible Benefits Plan.
A global network of colleagues committed to your success and growth.
Equal opportunity employer with a diverse and inclusive workplace.
Continuous career development opportunities and exposure to international projects.
The chance to make a real impact in the global mining industry with a market-leading company.
We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.