Join Our Team at Tallahassee State College

OPS Customer Service Representative Opportunity

Tallahassee State College is excited to announce a part-time opening for the position of Customer Service Representative at the Florida Public Safety Institute. We’re looking for someone who shares our commitment to fostering a vibrant campus community. 

What You’ll Do
As Customer Service Representative, the day-to-day responsibilities will include:

• Serve as the first point of contact for visitors, staff, vendors and store customers

• Be the main point of contact for phone calls and in-person inquiries.

• Process mail, packages, and deliveries – while maintaining a clean, organized, and welcoming front desk/reception area.

• Assist with other operations- or store-related projects and tasks as assigned.

• Varied hours between 7:30 and 5:00; 25 hours weekly

Who We’re Looking For
We’re seeking a candidate who brings not only technical expertise but also a passion for education and student success. Our ideal candidate will have:

• High school diploma or equivalent

• Prior experience in front desk, administrative support, retail, or operations role preferred

• Strong communication and customer service skills. Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and ability to learn point-of-sale (POS) systems. Strong organizational skills and attention to detail. Ability to multitask and handle a fast-paced environment. Professional demeanor and appearance.

Why You’ll Love Working Here
At Tallahassee State College, we’re not just shaping the leaders of tomorrow – we are committed to fostering the growth and development of every team member. As part of our College community, you’ll enjoy:

• A dynamic campus atmosphere where your contributions directly impact student success.

• A culture that champions continuous improvement, where students and staff alike are valued and empowered.

• A supportive team that encourages collaboration, creativity, and innovation.

What We Offer
We offer more than just a competitive salary of $15/hour. When you join the team at TSC, you’ll also enjoy:

• The BENCOR FICA Alternative Plan as an important retirement benefit for all part-time, seasonal and temporary employees.

• Opportunities for professional development.

• Free access to TSC athletics, fine arts, and performing arts events.

• Health and Wellness Resources

• Free parking and employee discounts

• Employee Assistance Program

A Little About Us

Established in 1966, Tallahassee State College is dedicated to providing high-quality educational opportunities for students from Leon, Gadsden, and Wakulla counties, as well as from throughout the state, nation, and abroad. TSC offers a wide range of academic and workforce training programs, including associate degrees, bachelor’s degrees, and in-demand certifications. Consistently ranked as one of the top colleges in the nation, our vision is to be recognized as your College of Choice.