About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments.

QUALIFICATION REQUIREMENTS:

1. Reading, writing and oral proficiency in the English language.

JOB FUNCTIONS:

1. The ability to follow proper payroll and key procedures.

2. The ability to verify the attendant staff is present.

3. The ability to read and update the daily log and communicate relevant information to the staff.

4. The ability to operate the computer, copier, typewriter and credit card machines.

5. The ability to utilize the trace file, cashier sheets and handle the daily accounting.

6. The ability to process outgoing mail.

7. The ability to process all charges.

8. The ability to set up and handle gift certificates.

9. The ability to requisition and stock office supplies for the desk.

10. The ability to copy and distribute materials.

11. The ability to provide assistance to guests and members about the retail merchandise.

12. The ability to utilize the telephones according to Four Seasons standards.

13. The ability to respond properly in any hotel emergency or safety situation.

14. The ability to perform other tasks or projects as assigned by hotel management and staff.

PHYSICAL, COGNITIVE, SOCIAL AND ENVIRONMENTAL REQUIREMENTS

NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

PHYSICAL DEMANDS ANALYSIS

Subtask 1: Work the desk; answer phones; public contact

Position: * Stand or sit behind desk (standing is preferred)

* Walking

* Hook grip to answer phone

Force: 0 lbs.

Repetitions: Standing/walking: 30-35 minutes per hour

Sitting: as needed depending on standing tolerance

Sensory: Good speech and hearing required to handle phones and communicate with guests

Subtask 2: Stock supplies in locker room

General cleanliness

Position: * Standing/walking

* Forward bend through full range squatting, kneeling, half-kneeling for cleaning

* Lifting towels through full range

* Carry towels and other items such as gallon jugs of shampoo

* Overhead reaching

Forces: bag of towels: 40-50 lbs.

gallon jugs of shampoo: 7 1/2 lbs.

Repetitions: * Stocking takes place 2 x day and involves:

5-10 bags of towels per day (300-400 in all)

5-10 gallon jugs of shampoo per day

* General cleaning (picking up dirty towels, etc.) is frequent and ongoing all day

Comprehensive Benefits

• Hourly rate $21.35

• Anticipated to hire someone by January 18th, 2025

• Medical, dental, and vision insurance

• Paid Time Off and Vacation Pay

• 401k participation with company matching program

• Complimentary stays at Four Seasons worldwide, subject to availability

• Discounted RTD Flex Pass 

• Free shift meal prepared by the culinary team

• Complimentary cleaning of employee uniforms

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf