About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.

About the role
The Barista is to serve guests needs by crafting high-quality coffee beverages, providing exceptional customer service, and maintaining a clean and welcoming environment for guests.

What you will do

• Prepare and serve coffee drinks (ie; espresso, cappuccino, latte) and tea beverages to standard recipes. Have knowledge of specialty drinks including their ratios, recipes, and techniques. Execute special orders and modifications to ensure all dietary restrictions are adhered to. Strong product knowledge of ingredients including espresso and coffee beans origin and sustainability impact.
• Confirm guest orders including any special needs or requests from the service team using the hotel’s point-of-sales system; check completed orders with the guest’s original order.
• Service and take orders from guests at the bar area offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods; maintain a working knowledge of coffees, menu offerings, and specialty drinks.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items.

What you bring

Experience:

• Minimum one-year food and beverage service or equivalent.

Skills and Abilities:

• Ability to communicate professional and accurately.
• Job requires ability to stand for 8 hours. Able to lift and carry up to 20 pounds.
• Ability to multi-task in a high volume and demanding environment. 
• Strong problem-solving skills, ability to handle difficult situations and guests. 

This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization.

What we offer: 

• Hourly: $19.63

• Complimentary accommodations & employee discount for stays at other Four Seasons worldwide

• Complimentary Employee Meals

• 401k Retirement Plans

Schedule & Hours:

• Part Time availability

• Flexible for early morning, mid-day, and evening shifts in order to support 24/7 operational business needs

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-res

https://www.instagram.com/auronapavalley/

https://www.instagram.com/trussnapavalley/

 

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at jobs.napavalley@fourseasons.com.

 

Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: Know Your Rights.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf