Overview

POSITION SUMMARY: The incumbent in this position is responsible for maintaining public and team member areas in a clean, sanitary, and attractive condition.

Qualifications

Must have high school diploma or equivalent.

 

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

• Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
• Must successfully pass background check.
• Must be eighteen (18) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.

Responsibilities

ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)   - Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. - Promptly at start of shift, review schedule, check equipment and supplies required to perform the work, scheduled, and prepared for operations.  - Wipe down all machinery on shift by shift basis.  - Inspect and clean all restrooms.  - Pick up and dispose of paper and other rubbish left by patrons throughout the pavilion.  - Upon ending your shift, secure all equipment and machinery, and complete all required paperwork. - Performs all other duties as assigned and adheres to all Indiana Gaming Regulations and Departmental Standard Operating Procedures. NON-ESSENTIAL JOB FUNCTIONS Attend seminars when needed.   KNOWLEDGE OF: - Safe use of hazardous materials. - Basic hand and power tools and testing equipment. - Excellent guest service skills and communication skills. - Janitorial duties.  ABILITY TO: - Be flexible to work varying shifts and time schedules as needed. - Communicate effectively with all levels of employees and guests. - Review and comprehend all necessary documentation. - Routine handling of potentially hazardous cleaning chemicals and wastes; requires strict adherence to supervisor's safety instructions and compliance with all safety policies and procedures. - Routine use of powered cleaning equipment.