Overview

We are looking for an experienced Technical Delivery Lead to join us in delivering innovative technology solutions for a fast-paced, mission-critical environment. You will work with Technical/Solutions Architects, Developers, and Business Analysts to translate business requirements into well-architected solutions that best leverage AWS and the Salesforce platform.  In this role we’re looking for solutions-focused candidates who thrive providing excellence to clients and have experience managing teams of technical personnel to build solutions and systems. The ideal candidate is a creative and hands-on leader, with experience managing teams in digital transformation and implementation efforts. You will be a client-facing advisor, coach, mentor, and an accountable manager with a proven track record of leading deployments of solutions in a client environment.  

Responsibilities

• Serving as a delivery leader, accountable for completion of team delivery efforts including quality oversight, visibility into delivery targets, and client acceptance  
• Supporting delivery operations, building and maintaining client relationships, fostering and promoting innovative thinking across the client environment.   
• Developing and leading teams through solution prototyping, development, and deployment - from hands-on proposal technical support to prototyping client implementations and complete production deployment.  
• Manage a larger delivery team of approximately 20-25 people. 
• Manage schedule and resources for delivery team.  
• Handling challenging client situations and offering guidance & direction to client executives. 
• Perform maintenance and troubleshooting of applications. 
• Build client trust and respect, establish client relationships, and develop rapport with client. 

Qualifications

Required:

• Must be local to the Tysons, VA area or willing to travel to the Washington, DC metro area. Work will be performed on-site at least 1 to 2 days per week. 
• Ability to hold a position of public trust with the US government.   
• Bachelor’s degree in Computer Science, Computer Engineering, Software Engineering, Electrical Engineering, or a relevant discipline 
• 10+ years experience working in software development to include testing, quality assurance, project/product planning, and project/product management 
• A minimum of five or more (5+) years of direct experience managing technical teams and programs for federal customers. 
• 5+ years of experience with development of case management systems 
• 5+ years of experience with AWS 
• Functional knowledge of data structures and understanding of how to leverage case management tools to meet complex process and reporting requirements 
• Experience leading O&M support for production applications. 
• Experience leading case management implementation projects and building a case management application. 
• Experience leading the deployment of enterprise and custom software solutions in client environments using Human Centered Design methods and techniques 
• Experience in executive-level decision support for federal agencies   
• Ability to plan, manage and execute an idea from concept to launch to meet key milestones and customer requirements  
• Experience building and leading teams to delight clients and deliver excellence in fast-paced customer environments with minimal direction. 
• Excellent written and verbal communication skills    
• Strong technical, analytical, and problem-solving skills   
• Able to translate user stories into working software with minimal oversight 

Preferred: 

• Graduate or higher degree 
• Agile/Scrum Master certification   
• PMP certification  
• Active clearance / US Government “suitability” preferred   
• Familiarity with principles of human centered design 
• Familiarity with Salesforce, Cloud Migration, and SaaS Application deployment technologies and emerging practices    
• Experience working directly with and guiding SES level leadership in fast paced and demanding environments.  
• Salesforce Platform Developer II certifications