Why SoftwareOne?

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global. 

The role

Inside Sales Leader (gn)

Location: Romandie | Employment type: Full-time | Permanent

As the Inside Sales Leader, you will drive the success of our inside sales team by fostering strong customer relationships and ensuring operational excellence. This leadership position requires strategic thinking, team management, and a passion for delivering exceptional customer experiences.

• Lead and mentor the Inside Sales team to achieve revenue and performance goals.
• Develop and maintain consultative relationships with existing customers, ensuring high satisfaction and retention.
• Build and expand relationships with key executives and decision-makers across customer accounts and territories.
• Collaborate with Business Development Managers to create and execute account plans that maximize opportunities and generate sales activity.
• Oversee day-to-day customer and partner requests, ensuring timely and effective resolution.
• Stay informed on industry trends through ongoing training and engagement with software publishers.
• Monitor and achieve quality benchmarks, including credit memo targets and proactive renewals.

What we need to see from you

• Proven ability to lead and inspire a sales team.
• Strong skills in relationship building, communication (verbal and written), problem-solving, and organizational planning.
• Experience in sales or customer service; prior leadership experience is a plus.
• Highly motivated, results-oriented, and entrepreneurial mindset.
• Detail-oriented with the ability to manage complex projects and break them into actionable tasks.
• Solid understanding of technology solutions and Microsoft licensing programs.
• Excellent proficiency in English and French (written and spoken) is essential.

What we have to offer

• Lived corporate values for an appreciative and supportive working atmosphere

• Modern technical equipment for flexible and location-independent working

• An employee share and recommendation program

• Cost absorption of the SBB Half-Fare Card

• Free language lessons (also possible during working hours)

• Further training support in the form of grants and special leave days

• Individual offer of internal coaching and psychological counseling

• Team events in the form of weekend excursions (skiing, mountain biking) and company parties

• Annual subsidy for sports subscriptions and participation in sports events

• Individual dress code and free supply of fruit, drinks and rolls

• Various employee discounts for relocation, insurance or banking matters

• Extended loss of Salary and accident insurance