Job Summary: 

As the Restaurant Supervisor – Cafe, this position is the floor supervisory position that requires coordination between staffing and business levels assisting where necessary to accommodate guest service. This position will primarily be active floor supervision with some administrative duties.  

Essential Duties and Responsibilities: 

• Effective enforcement of all Zion Lodge and F&B standards, policies and procedures. 

• Support TIPS & ServSafe training programs. 

• Comply with all state laws and company policies regarding alcohol. 

• Ensure proper accounting procedures are enforced for check outs, voids, comps, special event billing, tours and resumes. 

• Support all FOH activities. 

• Ensure all guest/team member challenges and complaints are handled in a professional manner. 

• Continually operate all facilities to maximize food, beverage, labor and operational costs within budget. 

• Ensure staff members are in a presentable and complete uniform. 

• Support participation in team member timekeeping and time tracking. 

• Ensure restaurant facilities are maintained and clean. 

• Report all maintenance requests in a timely manner to the maintenance staff and notify other managers.  

• Ensure all side work duties are assigned and completed. 

• Communicate with other managers on a regular basis. 

Other Duties as Assigned: 

• This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this role, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others. 

• Functions as an ambassador of Destination Zion Lodge, modeling and sharing the Zion “culture” with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest’s expectations and create memories for our guests and staff. 

Work Location: 

• Due to the in-person nature of the hospitality business, housing will be provided on-site and commuting from the local vicinity is also acceptable.  

• Due to the nature of our business, Zion Lodge is open every day. You must be prepared to work a schedule which may include Saturdays, Sundays, and holidays.  

Required Knowledge, Skills, and Experience: 

• Able to work and thrive in Zion National Park. 

• Ability to requirements and compliance with our concessions contract. 

• Ability to get along well with people, be honest, punctual and reliable. 

• Ability to remain calm and friendly. 

• Ability to adapt to changing work conditions. 

• Ability to work cooperatively in a team environment. 

• Must be at least 18 years old. 

• High school diploma or GED equivalent required. 

• Experience working in Food and Beverage/restaurant industry 

ESQ and Play Forever Responsibilities and Requirements: 

• Understand and follow all ESQ procedures that relate to your job duties. 

• Work with a “safety-first” attitude. 

• Minimize your impact on the environment when at work and living onsite. 

• Treat our customers, co-workers, leadership teams, all internal guests with respect and a hospitable service atmosphere must be projected at all times. 

• All team members must maintain a neat, clean and well-groomed appearance (specific standards available in the Employee Handbook). 

• Team members will be trained in the proper use and care of assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.  

What’s in it for you? 
 

• Proposed hiring rate of $25/hour, actual pay will be adjusted based on experience 

• Onsite employee housing and employee meals at $17.00 per day 

• Free onsite laundry facility, free shuttle service, WiFi, and employee gym 

• Discounts on food, retail, and gear 

• Complimentary access to most POWDR-owned resorts 

• Generous benefit package for full-time employees 

• Career development and growth opportunities available here and at our facilities across POWDR