Overview

The Salvation Army is the largest provider of social services and second largest provider of disaster relief in the United States. The Greater New York Division covers New York City, Long Island, Westchester, and the Lower Hudson Valley. Within Greater New York (GNY), The Salvation Army operates 38 community centers, dozens of soup kitchens and food pantries, three homeless shelters, eight homes for developmentally disabled adults, and five drug and alcohol rehabilitation centers, among numerous other programs catering to community needs, such as free daycare, after school programming, and Seniors activities.

 

Reporting to the Director of Major Gifts, the Community Partnerships Manager will provide an integrated experience for our most engaged, mission-aligned community members through an integrated volunteer and fundraising program, with the goal of increasing volunteerism and fundraising by focusing on three areas:

Churches: Cultivating and stewarding churches and individuals in their congregations by engaging churches in the Mission of The Salvation Army through volunteerism and fundraising;

Volunteers: Engaging individual and community volunteer groups with the goal of providing a smooth and meaningful volunteer experience and converting volunteers into donors;

Echelon: Managing the young professional junior board, Echelon, as they fundraise and become a pipeline to major donors and Advisory Board members.

By focusing on identifying and cultivating like-minded individuals in the mission of The Salvation Army through financial support, in-kind support, volunteering, and prayer support, the Community Partnerships Manager will expand our donor base and draw our volunteers closer to the organization.

 

The candidate must live in the Greater New York City area and be able to easily commute into and work from the GNY Divisional Headquarters (Manhattan) and travel throughout the GNY Division regularly to visit partner churches and to be present at volunteer activities. Flexibility for evening and weekend hours for events and speaking engagements is required.

Responsibilities

Responsibilities:

 

40% - Church Partnerships

 

Church Relationships

• Identify, cultivate, solicit, and steward a portfolio of 20 – 25 major church partners/prospects.
• Develop written solicitation plans for new and current major church prospects/partners.
• Establish and maintain long-term church relationships; develop relationships with new church prospects.
• Assist with the strategy, engagement, and stewardship of church partners and prospects already connected to individual Corps.
• Complete quarterly interactions with churches and prospects; solicit and close gifts.

 

Church Engagement

• Secure in-person speaking engagements with congregations.
• Schedule and script joint visits with Officer Leadership, local Corps Officers, board members, and volunteers when appropriate.
• Organize/participate in church outreach (volunteer) days, mission fairs, and represent The Salvation Army at other meetings as needed.
• Schedule and host small church group introductory events.

 

Strategy

• Collaborate with the Director of Major Gifts to establish clear and measurable annual fundraising goals.
• Develop and execute strategies to secure support from church partners at the major gifts level ($5,000+ annually) as part of a comprehensive fundraising plan.
• Coordinate with Corps Officers, Social Services, Emergency and Disaster Services, Women’s services, et cetera, to create holistic church partnership programs including volunteer opportunities, in-kind assistance, prayer support, et cetera.
• Track progress to revenue and engagement goals.
• Utilize moves management.

• Regularly complete prospect research and evaluate engaged congregants to identify potential mid-level and major donors.
• Maintain up-to-date records for all donor and church partner interactions in the Salesforce database.

• Participate in training on the doctrine of The Salvation Army to ensure messaging is staying true to the beliefs of the organization. 

30% - Volunteer Management

 

Volunteer Coordination:

• Plan and attend group volunteer activities as needed, engaging with volunteers to ensure engagement and build relationships.
• Coordinate with officers/staff for the placement of individuals and groups for single and long-term volunteer activities.
• Maintain listing of current volunteer needs by coordinating with Corps and Programs regularly.
• Spearhead activities for National Volunteer Week. 

Recruitment

• Advertise volunteer opportunities using resources such as NYC Service, New York Cares and Long Island Cares.
• Manage recruitment platforms including NYC Service and HFNY.
• Table at community events to engage potential volunteers.
• Identify new ways of promoting volunteerism and recruiting volunteers. 

Fundraising

• Create and send custom mailings targeting volunteers for donor cultivation.
• Assist Corps with volunteer recognition activities and identify volunteers for potential features in Development and Marketing materials.

• Research and regularly evaluate engaged volunteers to identify potential mid-level and major donors. 

Administrative

• Confirm service of Salvation Army volunteers at the World Trade Center provide documentation for the World Trade Center Victims Compensation Fund as necessary.
• Process all volunteer applications by regularly checking volunteer management software, submitting information for background checks, checking and entering data in the Eastern Territorial Registry, and sending approvals to the corps and programs.
• Keep the Salesforce database up-to-date on engagement and volunteer activities for those who are also donors.
• Produce reports on volunteer engagement statistics. 

30% - Echelon Staff Laison

 

Group Management

• Be the primary staff point of contact for all Echelon members and prospects.
• Create an annual calendar of regular Echelon Board meetings, socials, and volunteer activities.
• Support the Echelon Executive Board leadership members in planning all meetings, socials, and volunteer activities:
  • Ensure that meetings are scheduled and timely invitations are sent
  • Agendas or run-of-shows are drafted in collaboration with Executive Board members
  • Manage event logistics
  • Ensure that follow-ups are completed
• Actively recruit new members and support existing members in recruiting from their networks.
• Recruit members and attend regional and national Echelon events, symposiums, trainings, etc.

 

Fundraising and Stewardship

• Regularly communicate updates and upcoming events to Echelon members.
• Share major gift stewardship pieces such as newsletters, holiday cards, etc, as appropriate.
• Ensure members are signed up for regular donations for their dues.
• Create and execute event strategy that promotes fundraising in fun and creative ways.
• Manage welcoming and onboarding new members, ensuring they understand the responsibilities and sign up for recurring donations.
• Strategize with colleagues on how to elevate giving by members.
• Coordinate with the Advisory Board Manager to ensure Echelon representation at Advisory Board meetings and identify potential Advisory Board members as Echelon members age out.
• Conduct prospect research on members and the companies they work for to identify potential Corporate foundation, matching gift, and Major gift opportunities.
• Manage the Echelon’s social media accounts in partnership with the Social Media Chair on the Executive Board.

 

Additional Responsibilities:

• Collaborate with all community relations and development staff, officers, and programmatic teams at divisional, territorial, and national levels, participating in meetings and trainings as necessary.

• Stay abreast of industry best-practices in donor and volunteer management and implement applicable innovations to the programs.
• Regularly visit Corps to identify engagement opportunities for volunteers and church partners.
• Collaborate with peers across corporate, foundation, direct mail, major gifts, gift planning, and marketing teams to ensure comprehensive strategies for the entire donor lifecycle.
• Communicate effectively with the THQ CRD team attending required webinars.

• Participate in all other duties and activities as requested or assigned.

 

Qualifications

• Bachelor’s degree and a minimum of two to three years of progressive fundraising experience in a non-profit fundraising role with a proven record of success.
• Participate in training on the doctrine of The Salvation Army and be able to clearly relay the organization’s beliefs to church partners.
• Leadership skills, importantly the ability to motivate others to come alongside The Salvation Army, as well as self-leadership, being the example you want to see in others.
• Flexibility, with the understanding that we need to be creative and sometimes change our approach to get the job done.
• Clear and persuasive written and verbal communication, presentation, and organizational skills.
• Professional and positive manner.
• Excellent computer skills, with the ability to manage complex Excel spreadsheets, create visually appealing PowerPoint decks, and work within several databases including becoming proficient in Salesforce.

• Adept at data analytics.

• Effective interpersonal skills and proven expertise in building and maintaining positive relationships with diverse individuals.

• A high level of comfort with direct donor interaction, including discussions of personal and family finances and asking for money.
• Detail oriented, able to manage multiple projects simultaneously, and driven to achieve success independently and as part of a team.

• Should enjoy problem solving, analytics and should exude energy and self-initiative.
• Ability to frequently travel regionally is mandatory, national travel for conferences and trainings is occasional.
• Must have valid driver's license.