Thank you for your interest in The University of New Orleans.

Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin.  The required information is listed below in the job posting.  

You must complete all required portions of the application and attach the required documents in order to be considered for employment.  

Department

OPH-Office of the Assistant Secretary

Job Description

• Maintains expertise in the current procedure and diagnosis master file to ensure staff are utilizing accurate codes in order to reduce denial rates within the Office of Public Health (OPH), Bureau of Sanitarian Services (BSS)

• Maintains visibility on any Electronic Health Record (EHR) system updates and incorporates any revisions required of the Front Office Manual to reflect changes in the SHR.

• Processes accurate and timely medical charge entries for diagnoses, procedures, and services for Public Health Units (PHUs).

• Reviews diagnosis codes and charges for accuracy

• Follows up on any incomplete/inaccurate charges and promptly makes necessary corrections.

• Resolves claim denials related to incorrect charges, insurance information, and patient demographic information.

• Maintains knowledge of medical coding rules and regulations including compliance and reimbursement.

• Runs daily reports to ensure daily end of day process is completed by clerical staff.

• Communicates with directors and administrators to address issues with staff and continues to provide ongoing training to identified staff to improve coding accuracy.

• Works with Billing Contractor, PHUs, and specialty clinic staff to resolve denials for the assigned regions.

• Assist Statewide Revenue Manager, and Billing Contractor with reporting and maintaining the current collection accounts receivable.

• Collects mail and payments daily and inputs payment information into DHD.

• Prints and mails Permits to operate to the various businesses and establishments.

• Corrects and communicates with Sanitarians regarding inaccurate applications in accordance with Permit Unit policy and procedures.

• Answers phones and helps route calls to proper staff as needed.

• Processes establishment closures daily in a timely manner.

• Other tasks as assigned.

QUALIFICATIONS
REQUIRED:

• Bachelor’s degree, or Associate’s degree plus 3 years of professional experience, or 6 years of professional work experience.

• Excellent analytical and critical thinking skills; effective organizational and time management skills.

• Great attention to detail and follow up.

• Ability to manage projects, assignments, and competing priorities.

• Proficient in the use of Zoom, Teams, and Microsoft Office, including but not limited to Outlook, Word, and Excel.

DESIRED:

• Advanced degree.

• Minimum 1 year professional experience performing administrative functions within an office environment or health care field.

• Minimum 1 year professional experience reviewing, correcting, and validating data for accuracy.

• Minimum 1 year professional experience using data systems or databases to enter, track, and update information.

• Minimum 1 year professional experience processing permits, licenses, and/or applications.

Required Attachments

Please upload the following documents in the Resume/Cover Letter section. 

• Detailed resume listing relevant qualifications and experience;

• Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;

• Names and contact information of three references;

Applications that do not include the required uploaded documents may not be considered.

Posting Close Date

This position will remain open until filled.

Note to Applicant:

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.

  

References will be contacted at the appropriate phase of the recruitment process.

  

This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

  

As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.

The University of New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.