Guest Room Attendant

  • 800_ilani Cowlitz Tribal Gaming Authority
  • ilani
  • 1mo ago
  • Full-Time
  • On-site

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https://wd5.myworkday.com/cowlitz/d/inst/1$9925/9925$4288.htmld

Pledge for Success:

We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary:

This position is responsible for the overall cleanliness of the hotel guest rooms.

Primary Duties and Responsibilities:

  • Promotes superior guest service.

  • Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.

  • Responsible for making beds, cleaning bathrooms and floors, vacuuming, dusting, and replenishing of fresh linens and amenities.

  • Arranges all toiletries and bedroom amenities to pre-set standards.

  • Maintains assigned cleaning equipment and tools.

  • Keeps carts, linen racks, and equipment neat and orderly.

  • Reports uncommon conditions, maintenance problems and repairs to a Housekeeping Supervisor.

  • Follows established chemical and key control usage and procedures.

  • Maintains cleanliness and supply inventory in storage areas.

  • Assists with recycling efforts.

  • Performs other projects as assigned.

Minimum Qualifications:

  • Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.

  • Previous cleaning experience or the ability to use cleaning equipment and supplies.

  • Must be able to communicate effectively in English.

  • Ability to learn the appropriate hotel operating systems.

  • Ability to maintain an average room inspection score of 90% or higher.

  • Ability to complete a twelve-credit or more quota within an eight-hour shift.

  • Cleans guest rooms and maintains cleaning equipment according to department standards.

  • Willingness to gain knowledge of regulatory safety practices on MSDS, OSHA regulations, Hazardous Communication and Blood borne pathogens.

  • Must be able to stand for long periods of time with frequent reaching, lifting, and bending.

  • Must be able to lift up to 25 lbs.

  • Must be able to work various shifts and flexible hours.

  • Must maintain highest level of privacy and confidentiality.

  • Must possess the  ability to appropriately manage stressful situations.

  • Must be willing to work in a smoking environment.

  • Must be willing to adhere to company safety measures.

Preferred Qualifications:

  • Housekeeping experience in a 3-4 Diamond hotel preferred.

Work Shift:

Wages:

This role offers a starting wage of $19.00 per hour. Candidates with relevant experience may be placed higher within the established pay range.

Knock, knock. Hear that sound? That's opportunity!