Overview

The Manager of Operations position requires a proven leader, capable of developing and growing a team in a fast paced Operations environment. This position requires technical knowledge, business knowledge and an overall desire to learn while providing day to day direction to Area Superintendents and Supervisors. The selected candidate must influence the department safety and quality culture, while ensuring productivity is maximized with an ongoing focus on continuous improvement. Knowledge of industrial safety, project management and an ability to manage daily operations is essential. The selected candidate must have the ability to think critically, or the desire to learn critical skills needed to continuously solve problems. The candidate must be able to promote a positive team environment and be highly motivated with strong interpersonal skills.

Key Responsibilities of an Operations Manager

Product/ Services:

• Coordinate with external customers and internal partners/stakeholders
• Deliver quality products/services
• Achieve quality objectives; apply corrective actions to address deficiencies
• Achieve cost/schedule objectives; adjust manpower, material and equipment as needed
• Drive innovation and continuous improvement efforts to support program goals
• Identify production facilities and equipment needs; consult with facility maintenance
• Provide input to availability of production and non-production material; consult with material planners and facilities

Process:

• Enforce/comply with safety and environmental programs; monitor trends and ensure compliance; consult with responsible departments
• Plan for risk identification and responsive mitigation strategies
• Meet established annual operation, overhead, and capital budgets; consult with program and finance managers
• Liaison with backshift production managers for pertinent  issues and matters related to production facilities, equipment, and procedures; consult with respective Area Superintendents and Operational Supervisors

People:

• Plan for Human Resource needs through succession planning and talent management; input to the recruiting and selection of new employees; consult with manpower planning and trade resource managers
• Improve workforce readiness through training and development; collaborate with Resource Managers
• Improve workforce performance and productivity; establish and communicate expectations; positively motivate the workforce
• Monitor and improve workplace climate; reinforce desired workforce values behaviors; maintain morale
• Manage individual performance of Area Superintendents and Operations Supervisors; develop their technical and leadership skills
• Collaborate with HR to establish pay adjustments and take appropriate disciplinary actions

Foundational Competencies of an Operations Manager:

• Building Trust
• Communication
• Safety
• Approachability
• Interpersonal Skills
• Judgment
• Production/Results
• Accountability
• Listening
• Managing Priorities

This position is IC eligible.

This position is located at the Quonset Point facility in North Kingstown, RI.

Skills

• Demonstrated leadership and interpersonal skills
• Must possess strong communication, organizational and interpersonal skills
• Candidate must be able to write effectively
• Multi-tasking/work prioritization

Qualifications

Required:

• High school diploma or equivalent
• 5+ years of Supervisory/Management experience 
• 8+ years of relevant experience in shipbuilding, manufacturing, construction or related field(s)
• Must be available to work all shifts including extended hours and weekends as business needs dictate
• Proficiency with blueprints, MRP, EWP, Artemis and EVM 
• Computer skills including MS Office and Project 
• Must be able to obtain and maintain a security clearance through the department of defense

Preferred:

• Bachelor of Science degree 
• 10+ years of Supervisory/Management experience 
• Completion of FLG and/or BLG program(s)
• Outfitting management experience
• Multiple levels of management experience
• Strong working relationship with the CLB Program Office and Ships Management Organization