The Sr. Security Operations Engineer is responsible for providing advanced security operations support for global enterprise environments. This role focuses on Identity and Access Management (IAM), Privileged Access Management (PAM/PIM), and Security Operations platforms, ensuring secure, compliant, and resilient access to enterprise systems, cloud platforms, and applications. The role participates in a 24x7 SOC operations model, including rotational shifts, on-call support, and major incident response, to support international locations.

Essential Duties

• Administer and support IAM platforms including Okta for SSO, MFA, federation, and lifecycle management.
• Manage privileged access using CyberArk PAM/PIM including vaults, password rotation, approvals, and session monitoring.
• Monitor and respond to security alerts using Cortex XDR/XSOAR and related SIEM/SOAR platforms.
• Participate in 24x7 SOC rotational shifts, including night/weekend coverage and on-call escalation support.
• Perform security incident triage, investigation, containment, and remediation.
• Act as an escalation point for IAM, PAM, and identity-related security incidents.
• Support identity integrations with Active Directory, Azure AD / Entra ID, cloud, and SaaS platforms.
• Collaborate with SOC, Infrastructure, Cloud, and Application teams during incidents and investigations.
• Support security audits, access reviews, compliance reporting, and governance activities.
• Develop and maintain SOPs, runbooks, and security documentation.
• Perform other duties as assigned.

Competencies

• Strong hands-on experience with Okta (SSO, MFA, SAML, OAuth, OIDC).
• Strong experience with CyberArk PAM/PIM (vault management, privileged sessions, audits).
• Experience with Cortex XDR/XSOAR or similar SIEM/SOAR platforms.
• Knowledge of Active Directory, Azure AD / Entra ID, and hybrid identity environments.
• Working knowledge of AWS, Azure, or GCP IAM and security services.
• Strong incident response, threat analysis, and escalation management skills.
• Experience working in 24x7 SOC or global security operations environments.
• Strong documentation, communication, and stakeholder management skills.
• Strong communication skills to work effectively with global and onshore teams.
• Ability to work independently from offshore locations while supporting international time zones.
• Strong analytical, problem-solving, and decision-making skills.

Qualifications

Associates or Bachelor’s Degree in Computer Science, or equivalent experience in related field, and 5+ years of related experience. Bachelor’s degree preferred.

Certifications preferred:
Okta Administrator Certification (Preferred)
CyberArk PAM / PIM Certification (Preferred)
Cloud Security Certifications (AWS / Azure)
CISSP, CISM, Security+, or equivalent (Preferred)
ITIL Foundation (Preferred)

Disclaimer: This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees.