Overview

Job Title: Caregiver Training Coordinator 

Department: ABA

Manager: Program Director

Schedule: 1st Shift (8:00am-4:00pm)

Location: Avon

Compensation: Salary / Exempt

Job Summary: The Caregiver Training Coordinator is responsible for providing direct training to families or caregivers. The Caregiver Training Coordinator will be responsible for implementing caregiver training for active client families and waitlist client families and must use measurement system to determine its effectiveness. This role may commute between all Damar ABA locations.

Responsibilities

• Attends mandatory staff meetings, supervision, trainings, and other meetings as assigned.
• Meets regularly with supervisor.
• Notifies necessary parties of changes to scheduled appointments in a timely fashion.
• Consistently submits billing and all documentation in a timely fashion
• Establish, trust and rapport and maintain positive relationships.
• Assists with staff training, when necessary, at assigned clinic.
• Available outside of typical workday hours.
• Willing to travel to all Damar ABA locations and/or family homes.
• Designs, plans, and implements a caregiver training curriculum to ensure foundational knowledge of ABA.
• Provides client/family specific caregiver training.
• Conducts group training sessions for caregivers via telehealth and in person.
• Offers in home caregiver training sessions that improves the family’s quality of life.
• Demonstrates ownership of the training process including full accountability to meet training goals and creating a positive experience through managing the schedule, content, interactions, and outcomes.
• Collaborates with Director of Clinical Operations to develop and implement projects/training activities to promote clinical and administrative expertise within Damar ABA and within the industry.
• Conducts measurement that identifies competencies, training requirements, training/professionalization deficiencies and learning objectives.
• Maintains relationships with Damar’s clinical team, specifically, Program Managers to serve as a partner and to determine effectiveness of caregiver training goals.
• Completes a minimum of 30 billing hours per week. This may consist of caregiver or staff training.
• Communicates with Director of Intakes and Assessments regarding the waitlist and opportunities to provide caregiver training to families not currently enrolled in ABA services.
• Takes pride and ownership in Damar’s facilities and assigned work areas.
• Acts as a good steward of Damar’s finances.
• Ensures that the Damar meets its quality improvement, evaluation and reporting requirements for areas of responsibility.
• Seeks the best use of materials, equipment, and staff to maximize efficiency and effectiveness.
• Shows initiative by identifying solutions to work towards improving caregiver satisfaction.
• Remains familiar with Damar ABA’s strategic plan.
• Prioritized duties in a manner consistent with organizational objectives and growth.
• Represents Damar in the highest standard when in and out of its physical locations.
• Demonstrates understanding of Behavior Skills Training and utilizes its principals regularly.
• Integrates Universal Protocols in caregiver training.
• Utilizes data collection in relation to driving and tracking outcomes and achieving Damar ABA initiatives and goals.
• Completes billing notes accurately and timely.
• Actively participates in and/or oversees data collection and the use of data to improve outcomes, practices, and service delivery.
• Adheres to all policies and procedures as defined in the Employee Handbook and Damar Operational Policies and Procedures Manual.
• Completes incident reports, including reporting any suspected exploitation, abuse, or neglect of a client.
• Maintains electronic and paper records, including tracking trainings completed, attendance records, completion of all required documentation.
• Respects the culture, diversity and rights of all clients, their families, and the community.
• Respects the culture, diversity and rights of all clients, their families, and the community. 
• Demonstrates understanding of the challenges families face when parenting a child with a disability therefore treats caregivers with respect and understanding. 
• Performs other duties as assigned. 

Qualifications

Education:  Master’s degree required.

Experience:  

• 2-4 years of professional experience in training, education, or mentoring preferred.   
• Minimum of 1 year of experience working with individuals with developmental disabilities. 
• Familiarity with providing training to individuals across a wide range of educational backgrounds.

Equipment Familiarity:  

• Proficiency with MS Office applications including Word, Excel, Outlook, and PowerPoint. 
• Ability to learn Microsoft Teams for virtual sessions. 
• Knowledgeable or ability to learn multiple compenents Central Reach. 

Certifications, Licenses or Special Training:  

• Minimum age of 18 per licensure requirements.
• Must have BCBA certification.  
• RBT Supervisor 8-hour Supervision Training.  
• Ability to pass and maintain Critical Moments Training (CMT) Certification. 
• Ability to pass and maintain CPR Certification. 
• Must meet and maintain background screening requirements for all Damar Programs as detailed in policy 1.HR.02 Pre-Employment and Employee Background Checks.  
• Valid Indiana driver’s license and driving record that meets eligibility requirements of Damar’s insurance carrier.  
• Successful completion of pre-employment physical required. 

Abilities:  

• Strong interpersonal skills and the ability to quickly establish positive rapport with caregivers 
• Solid understanding and proven application of adult learning principles. 
• Ability to represent Damar’s brand with excitement, enthusiasm, and professionalism.  
• Excellent written and verbal communication, presentation and listening skills.  
• Ability to facilitate learning experiences with confidence for groups of up to 16 people. 
• Understands learning and cultural differences that drive learner effectiveness.  
• Read, understand, and review documents for accuracy and relevant information. 
• Establish and maintain effective working relationships with those contacted in the course of work. 
• Compose correspondence and compile and arrange data in a readable and comprehensible manner. 
• Establish and maintain electronic and paper record keeping systems. 
• Coordinate activities and meet critical deadlines. 
• Understand and follow verbal and written instructions. 
• Operate office and audio video equipment including computers and supporting word processing, spreadsheet, and database applications. 
• Type and enter data at a speed necessary for successful job performance. 
• Ability to work a flexible schedule – including nights and weekends.  
• Able to write depending on the targeted audience.